Frequently Asked Questions

  • How do I know if I need counselling?

    People choose to see a counsellor for many different reasons. You may be unsure as how to deal with an issue, feel that you have no one to talk to or need support in making a decision.
  • Do I need a referral?

    No, a referral is not needed to schedule an appointment for counselling.
  • What should I expect from my counsellor?

    Your counsellor should listen to you and treat you with respect. At Trilogy, we will discuss the counselling process with you. It is not a counsellor's role to provide you with answers, but rather assist and empower you to make your own decisions.
  • How many sessions will I need?

    This will depend on your issue and your personal needs. Some people will require only a few sessions, while others may benefit from regular counselling
  • Will what we discuss remain confidential?

    Yes, counsellors cannot pass on information given by you or discuss your situation with anyone; including staff, your family or friends, without your permission. The only time a counsellor can disclose any confidential information is if they feel that you are a danger to yourself or others, or if your client files are subpoenaed by a court.